Arrive at the most advantageous outcomes by taking your negotiation skills to the next level.
Reading and interpreting the other person’s nonverbal indicators is key to success; because most nonverbal messages are involuntarily. Verbal language really plays an important role in negotiations, but it is not the only means by which negotiators exchange information. In negotiation, for example, negotiators express their ideas and feelings not only with words, but also through facial expressions, voice, posture and gestures. Even clothing and grooming may send message of one kind or another to others.
Communication consists of up to 93% nonverbal cues, according to experts.
This is a vital piece of information for negotiators as they can’t always rely on the spoken word. Most nonverbal messages are involuntary, such as facial expressions, voice, posture and gestures. Learning how to evaluate these cues can lead to success when you’re in a negotiating scenario.
The skills taught by The Center of Nonverbal Communication will help you with:
- Suspicious behavior detection
- Deception detection
- Domain awareness and anomalous behavior detection
- Interview training
- Statement analysis, both verbal and nonverbal